CURRICULUM VITAE
Chu-Chai (Henry) Chan （詹智強）
Personal Data
Gender: Male
Date and Place of Birth:
Citizenship: Republic
of China, Taiwan
ID No:
Q122053705
Language: Mandarin
Chinese, English
Work Address: Department
of Industrial Engineering & Management
WuFong,
Phone:
04-2332-3000
ext. 4251
04_24710878
0958749133
Fax:
04-2374-2327
E-mail: ccchan@mail.cyut.edu.tw
Home Address: 台中市文心南六路171巷22之5號
Phone: (0 4)24710878
Mobile Phone:0958749133
Research Interest
Intelligent Manufacturing System, Supply Chain Management, Smart Customer Relationship Management, Service &Technology Innovation
Professional
Affiliation
Member of a council, the society of systematic Innovation (中華民國系統性創新學會理事) MA TRIZ
CERTIFIED TRIZ LEVEL 1 & 2
Supervisors, Ambient Intelligence
Association of Taiwan (中華民國情境智能學會監事)
Executive Director, Ambient
Intelligence Association of Taiwan (中華民國情境智能學會常務理事)
Member of the society of Systematic Innovation
Member of Taiwan TRIZ Association.
Creativity Education Seeded
Teacher (創造力教育種子教師)
Matriz Level 1 &2 Certification
Education
1992-1994 Ph.D.
in Industrial Engineering & Management, The University of Iowa, U.S.A., Dec
1994, Advisor: Professor Gary Fisher.
1988-1992 M.S.
in Industrial Engineering & Management The University of Iowa, , U.S.A.
1982-1986 B.S.
in Department of Information Engineering and computer science,
Experience
2008.8-2010.7
Department Chair.
Chaoyang University of Technology. Department of Industrial Engineering &
Management.
2007.7- Professor.
Chaoyang University of Technology. Department of Industrial Engineering &
Management.
2003.8-2004.7 Secretary of Academic Affair Chaoyang
University of Technology
1995.8- Associate Professor. Chaoyang
University of Technology. Department of Industrial Engineering &
Management.
2004.9- Consultant.. Empower Company, Taiwan
1990-1994 Research Assistant. University of Iowa,
Iowa Cit, IA. Department, Industrial Engineering & Management
1988.9-1989 R&D Engineer. Software Department,
Acer Corporation.
Journal Papers
1
Chu Chai Henry Chan,
Ying-Rown Hwang , Hsin-Chieh
Wu “Marketing Segmentation using the
Particle Swarm Optimization Algorithm-A case study”, submitted to Journal of
Ambient Intelligent Humanized Computing ,7(6)., 855-863, 2016[SCI]
2 Toly
Chen ,Chu-Chai Chan, Hsin-Chieh Wu, Yu-Cheng
Lin,” Ambient
intelligence and ergonomics in Asia”, Journal
of Ambient Intelligent Humanized Computing, 6, 1–2, 2015. [SCI]
3 Chi-Bin
Cheng, Hung-Chung Wu and C.C. Henry Chan” Design
of a Combinational Auction Mechanism for Television Advertising Market in
Taiwan”, Research Journal
of Applied Sciences, Engineering and Technology,pp.1-7, 2012. [EI]
4 Chu-Chai
Henry Chan, Chi-Bin Cheng ,
Wen-Chen Hsien “Pricing
and Promotion Strategies of an Online Shop based on Customer Segmentation and
Multiple Objective Decision Making”, Expert Systems with Applications,
Vol. 38, No. 12, . pp. 14585-14591, 2011.
[SCI]
5 Chia-Kuan Ting, Yuan-Shyi Peter Chiu,
Chu-Chai Henry Chan (accepted appear 2011 Feb),“Optimal Lot Sizing with
SCRAP and Random Breakdown Occurring in Backorder Replenishing Period”,
Mathematical and Computational Applications, Vol. 16, No. 2, pp. 329-339,
2011. [EI]
6 Chu-Chai
Henry Chan (2008),” Intelligent Value-Based Customer
Segmentation Method for Campaign Management: A Case Study of Automobile
Retailer”, Expert Systems with
Applications, 34(4), 2754–2762.
[SCI]
7 Chu-Chai
Henry Chan (2008),” Intelligent
Spider for Information Retrieval to Support Mining-Based Price Prediction for
Online Auctioning,” Expert
Systems with Applications. 34(1), 347–356. [SCI]
8 Chu-Chai
Henry Chan ,
Chi-Bin Cheng & Zhi-Xung Xu (2007), ” Bargaining Strategy Formulation with CRM for
an e-Commerce Agent”, Electronic Commerce Research and Applications
Journal, 6 , 490–498.
[SSCI, SCI, EI].
9
Chi-Bin
Cheng, Chu-Chai Henry Chan and Yueh-Feng Hsieh
(2007),” PERFORMANCE ENHANCEMENT OF BAYESIAN LEARNING: AN
APPLICATION INVOLVING THE BARGAINING AGENT OF AN ONLINE BOOKSTORE” Journal of the Chinese Institute of Industrial Engineers, Vol. 24, No.
5, pp. 388-396. [EI]
10 Chi-Bin
Cheng, Chu-Chai Henry
Chan & Kun-Cheng Lin
(2006), “Intelligent Agents for
e-Marketplace: Negotiation with Issue Trade-offs by Fuzzy Inference Systems”,
Decision Support System, 42, 626–638. [SCI]
11 Chu-Chai Henry Chan, S.-W. Huang, and C.-B. Cheng (2006),
"Formulating Ordering Policies in a Supply Chain by Genetic
Algorithm", International Journal of Modeling and Simulation, 26, 2,
129-136. [EI]
12 Chu-Chai
Henry Chan and
Hsin-Chieh Wu (2006),” Mining Customer Value
for Creating Effective Promotion Strategies,” WSEAS Transactions on Systems,
11, 5, 2679-2684. [EI]
13
Hsin-Chieh Wu and
Chu-Chai Henry Chan (2006),”
E-book Character Size Design for Young
Adults in Taiwan” WSEAS
Transactions on Information Science and Applications, 11, 3, pp. 2159-2164.
[EI]
14
Chu-Chai Henry Chan (2005),”Online Auction
Customer Segmentation Using a Neural Network Model”, International
Journal of Applied Science and Engineering, 3, 2, 101-109.
15 Chu-Chai Henry Chan, Cho-Shing Wu and
Nilsson Liaw (2004), “A Study of Strategic Alliance
in Taiwan Central Region”, Journal of Chaoyang University of
Technology (朝陽學報), 9, pp.235--255.
16 Chu-Chai Henry Chan and Chin Chu-Yan (2001), “Applying value chain and
CPM/PERT approach to evaluate the supply chain of Taiwan’s Precision Machinery
Industry”, Journal of Chaoyang University of Technology (朝陽學報), 6, pp.129-146.
17 Chu-Chai Henry Chan (2001) “Developing a Supply Chain Evaluation
Model -- A Case Study in Taiwan’s Precision Machinery Industry”, Industrial
Technology Communication, 55, pp.90-93,.
18 Chu-Chai Henry Chan and Wei-Shuo Ro (2000),
“Internal Supply Chain Management-- A Case Study in Taiwan’s Precision
Machinery Industry”, Journal of Chaoyang University of Technology (朝陽學報), 5, pp.103-126,.
19 Chu-Chai Henry Chan and Wei-Shuo Ro (2000),
“Applying Quick Response to the Strategy Planning of Logistics Supply Chain
Management”, E-commerce Research Paper Collection (電子商務論叢), pp.297-320.
20 Chu-Chai
Chan and Hsu-Pin Ben Wang (1993),”Design
and Development of a Stochastic High-Level Petri Net System for FMS Performance
Evaluation”, International Journal of Production Research, 31,10, 2415-2439. [SCI]
Conference
Papers
1. 詹智強、蔡秉辰、詹欣茹，「雲端創新模式之研究---以製造業為例」，2016系統創新研討會與年會，民國105年。,
2.
Chu-Chai
Henry Chan, Yuju Lo, Young Cheng Chen, and Ping Chen Tsai,”Using Systematic
Innovation to
Deliver Valuable Customer
Service in the Automobile Industry: An Exploratory Study’, The 6th
International Conference & 5th Global Competition on Systematic Innovation,
July 15-17, 2015.
3. 詹智強、劉育佐，「應用TRIZ四十發明原則於汽車業預約服務」，2015系統創新研討會與年會，民國104年。
4.
Chu-Chai Henry Chan, Young Cheng Chen ,” Ambient Intelligent Optimal
Path System: A Case Study of Automobile”, the 2nd International Conference
on Ambient Intelligence and Ergonomics in Asia (AmI&E
2015), 2015.
5.
C.C.H. Chan, Y. J, Lo, C.Y. Chen and P.C. Tsai,” Using cloud computing to
support customer service in the automobile industry: An exploratory study”, The
10th Pan-Pacific Conference on Ergonomics, August 25 - 28, 2014,
Tokyo, JAPAN.
6.
Chu-Chai Henry Chan, Gino
Liaw,”Customer Service Knowledge-Based
System for Information Technology Outsourcing”, he 1st International Conference on Ambient Intelligence and
Ergonomics in Asia 3-5 July 2013.
7.
Chu-Chai Henry Chan, Chien-Yu
Chiang” “An online group-buying model
based on Fuzzy Inference System”, submitted to IEEE International Conference on Industrial
Engineering and Engineering Management (IEEM), Singapore, 7-11
Dec, 2010.
8.
詹智強、江千鈺，「應用議價策略於群體採購協商模式之研究」，中國工業工程學會九十八年度年會暨學術研討會，民國98年。
9.
Chu Chai Henry Chan, Ming-Hsiu Lee, Yun-Chiang Kwang “Association Rules Mining for
Knowledge Management : A Case Study of Library Services”, Proceedings
of the 9th WSEAS International Conference on MATHEMATICAL METHODS AND
COMPUTATIONAL TECHNIQUES IN ELECTRICAL ENGINEERING, Archachon, France,
October13-15, 2007.
10. Chu Chai Henry Chan and
Hsin-Chieh Wu “Using Data Mining to Increase
Customer Life Time Value”, Proceedings of the 6th WSEAS International Conference on Applied
Informatics and Communications, Elounda, Greece,
August 18-20, 2006 (pp13-17).
11. Hsin-Chieh Wu and Chu-Chai Henry Chan,” Determining
Suitable Character Size for Reading from an E-book “, Proceedings of the 6th
WSEAS International Conference on Applied Informatics and Communications, Elounda, Greece, August 18-20, 2006 (pp146-150).
12. Chi-Bin Cheng, Chu-Chai Henry Chan, Cheng-Chuan Lin, “Buyer-Supplier Negoti
13.
Chu-Chai Chan,
“A Price Bargaining Agent of Online Shopping Mall: Bargaining by a Fuzzy
Inference System”, International Conference on Cybernetics and Information
Technologies, Systems and Applications (CITSA 2004), pp.28-33,2004.
14.
Chu-chai Chan
and Yan HonYen "Developing a Personal
Intelligent Information Agent for BtoC Electronic
Commerce", The 5th Annual
International Conference on Industrial Engineering – Theory, Applications and
Practice , December 13-15, 2000, National Tsing Hua University, Taiwan, R.O.C.
15.
Chu-Chai Chan
and Wei Chang Hou "Using Knowledge-Oriented
Customer Relationship Management to Create Competitive Advantages for Precision
Machinery Industry", The 5th Annual International Conference on Industrial
Engineering – Theory Applications
and Practice, December 13-15, 2000, National Tsing Hua University, Taiwan,
R.O.C.
16.
Chu-Chai Chan
and Gary W. Fischer, "Automatic Feature Recognition Using a Neural Network
Technique", Manufacturing Science and Engineering Symposium, MED-Vol.4,
pp.731-744, 1996.
17.
詹智強、何佳珍，「應用TRIZ創新方法建構網路行銷矛盾矩陣」，2007中華萃思(TRIZ)學會第二屆學術與實務研討會的論文摘要，民國96年。
18.
陳敬儒、詹智強，「以無線通訊技術建立資訊回應代理人之模式探討」，2005 年產學合作產業電子化研討會，民國94年。
19.
詹智強、陳棟樑，「加入WTO後中部工具機業應用策略聯盟赴大陸投資之影響因素研究」，第一屆流通與全球運籌論文研討會，民國93年。
20.
詹智強，林政權，「運用類神經網路於線上拍賣-以eBay台灣為例」，中國工業工程學會九十二年度年會暨學術研討會，民國92年。
21.
詹智強，林坤正，黃詩緯，「應用智慧型代理人建構自動協商機制」，第四屆電子化企業經營管理理論暨實務研討會，民國92年。
22.
詹智強，許誌雄，「電子商務虛擬議價代理人之發展與應用」，2002中華民國科技管理研討會，民國91年。
23.
陳敬儒，詹智強，「協同設計在資料庫整合之應用－以中小企業為例」，第一屆知識管理與協同規劃研討會，民國91年，第1-11頁。
24.
詹智強，羅偉碩，「快速回應在物流供應鏈管理策略中的探討」，電子商務論叢，民國89年，第297-320頁。
25.
詹智強，曾俊彥，「台灣精密機械產業供應鏈網路體系分析」，中華民國科技管理學會研討會，民國88年12月，第D2 1-15頁。
26. 詹智強，張宗榮，曾俊彥，「製造業以網際網路建立顧客關係管理模式之探討」，中華民國工業工程與管理年八十八年度會論文集，民國88年12月。
27. 詹智強，羅偉碩，「企業導入快速回應管理模式之探討---以台灣精密機械產業供應鏈管理為例」 ，中華民國工業工程與管理年八十七年度會論文集，民國87年12月，第849-857頁。
28. 詹智強，羅偉碩，「台灣精密機械產業生產供應鏈快速回應之研究---以亙陽精機、榮光機械為例」，第四屆本土企業個案暨第二屆企業國際化個案研討會論文，民國88年4月，第605-625頁。
29. 梁增耀，詹智強，許宏德，王銘宗，「特徵式電腦輔助設計系統」，中華民國工業工程與管理年八十五年度會論文集，民國85年12月，第654-652頁。
30. 孫宏民，林文彥，詹智強，「增強簽入過去安全性之研究」，中華民國86年全國計算機會議會論文集，民國86年12月，第C159-164頁。
Research
Project
1. 吳欣潔、詹智強、宋鵬程、李英聯、林宏達、林昱呈，2014，結合情境智能與人因工程開發工作負荷雲端評估系統，MOST
104-2221-E-324 -016 -MY3 。(整合型)
2.
詹智強，2013，探索情境智能技術支援顧客服務創新模式之研究(II) ，MOST 103-2221-E-324 -020。
3.
詹智強，2012，探索情境智能技術支援顧客服務創新模式之研究(I)，NSC-102-2221-E-324-009。
4.
詹智強，2011，探索雲端服務支援汽車業顧客服務模式之研究(II)，NSC 101-2221-E-324 -021。
5.
詹智強，2010，探索雲端服務支援汽車業顧客服務模式之研究(I)，NSC 100-2221-E-324 -010。
6. 詹智強，2008，建構以顧客認知價值為基礎的供應鏈電子行銷與協商模式之研究(1/2)，NSC 97-2221-E-324 -022 -MY2。
7. 詹智強，2007，建構以顧客認知價值為基礎的供應鏈電子行銷與協商模式之研究(1/1)，NSC 97-2221-E-324 -022 -MY2。
8.
詹智強，2006，全球供應鏈分工模式下台灣企業核心競爭力之研究:以光學產業為例，95-2221-E-324-032。
9.
詹智強，2005，建構智慧型代理人之供應鏈線上協商模式，朝陽科技大學專題研究計畫成果報告。
10.詹智強，2004，應用行動商務建構企業知識整合平台，朝陽科技大學專題研究計畫成果報告。
11.詹智強，2003，入世WTO後策略聯盟於供應鏈整合模式之研究，行政院國家科學委員會專題研究計畫成果報告，NSC-91-2213-E-324-024。
12.詹智強，2002，台灣精密機械產業虛擬供應鏈模式之規劃 ，行政院國家科學委員會專題研究計畫成果報告，NSC-90-2218-E-324-005。
13.詹智強，2001，應用階層式網路模式分析台灣精密機械產業供應鏈體系，NSC-89-2213-E-324-036。
14.詹智強，2000，建立企業供應鏈效率評估管理模式---以台灣精密機械產業為例，行政院國家科學委員會專題研究計畫成果報告,NSC-89-2213-E-324-005。